Dedicated Management Team

With many projects happening at any one time, and the need for tight scheduling to fit builders programmes and home-owners deadlines, management is important to the success of Heirloom Kitchens.  Brett Chatfield and Jason Smith own and manage the Heirloom Kitchens operation with care and attention to detail.

	Brett Chatfield Brett purchased Heirloom Kitchens in 1990.  He has a corporate background and enjoys his role guiding the development of the business and overseeing its continuous improvement.  Brett prides himself on running a family oriented business and on giving people the freedom to succeed.
	Jason Smith Jason has been with Heirloom Kitchens for over 19 years.  He started as an apprentice, worked his way to Forman, then Factory Manager and is now General Manager.  Jason knows kitchen manufacturing inside-out, is well organized and has a solution to every challenge.  He took a stake in Heirloom Kitchens in 2009.

Administration

Christine Napier Christine is responsible for office and business administration including accounts payable & receivable.  She works closely with the management team, keeping them informed.  Heirloom Kitchens has a strong growth and service focus, and works hard to direct resources into these areas.

Talented Design Team

Designing a stylish and functional kitchen takes specialist skill.  The Heirloom Kitchens designers are creative yet practical and pay attention to detail.  Your kitchen is drawn on CAD so you can visualize the result, and the design team stay with you on the project all the way.

	Tracey Smith Jason’s wife Tracey heads the design team.  She has been designing kitchens for over nine years and is creative, detail driven and organised.  Tracey works with several of Heirloom’s key group builders.   She considers them part of the Heirloom family, and knows their respective markets well.  This means the builders can refer their clients to Tracey, knowing they will be given first class service and the creation of their customer’s kitchen will be a part of the build they don’t need to worry about.
	Cath McKenzie This bubbly designer has a background in both interior design and computer aided draughting.  She learnt the art of kitchen design when working for a large Australian kitchen company and brought her skill to Heirloom Kitchens two years ago.   When away from work Cath enjoys the outdoors and sports.
	Chelsey Mathieson The newest member of the Heirloom Kitchens team, Chelsey Mathieson CKDNZ has been designing kitchens for five years.  She has a friendly and approachable personality which compliments the existing team.   Along with her experience in the industry, a recent achievement for her was completing her qualification as a certified kitchen designer.  In her free time she can be found racing hydroplanes and is known as the fastest woman on water in her NZ class.
	Diane Edwards You will be greeted by Diane’s smiley face on arrival at Heirloom. Diane has worked loyally for us for the last 15 years. Aside from looking after Generation Homes she also takes care of the day to day reception duties and is our mother hen, we would be lost without her.

Qualified Joinery Team

Heirloom kitchens has invested in state of the art equipment for accuracy and efficiency, but more importantly it has invested in a team of trades qualified joiners to ensure quality workmanship on all Heirloom Kitchens.

Eric Thomson In 2011 Eric returned to the team from his OE to take up the position of Production Manager. He has overall responsibility for making sure all jobs run smoothly through the system from site measure to handover. He also ensures that jobs are 100% complete and on time. Eric is our go to man for any productions queries.

Chris McCarthy The Heirloom Kitchen’s factory operation is led by Factory Foreman Chris McCarthy. Chris is a cabinet maker with huge experience. He is supported by a team of operators, each dedicated to their own aspect of the joinery process. All are trade qualified and pride themselves on delivering quality kitchens on time, every time.

CAD Team

	Emile Thomson Emile is the dedicated CAD draughtsman for our team. He turns everyone’s vision into reality by creating a 3D drawing that can then be manufactured. Emile started working at Heirloom Kitchens as an after school job and then went on to complete his apprenticeship in cabinetmaking. He has now hung up his tool belt and specialises in CAD programming.
	Ian McFarlane Converting CAD drawings to be CNC ready is an important role for Ian. He also orders all the necessary materials and has to prioritise to make sure that deadlines are met.

Heirloom Equipment
The Heirloom Kitchens team use specialized equipment – CNC machines, edge banders, and overhead routers – to ensure a quality finish.  These modern technologies make high levels of accuracy possible, greatly improving the performance.

Approved Installers

More and more builders are choosing to leave the kitchen installation process to specialist installers.  Heirloom kitchens has two approved installers and is keen to expand its installer network.

Gaining Approved Installer Status
Heirloom Kitchens is on the look out for more specialist kitchen installers to join its network of approved installers.  Contractors must be experienced in the trade, dedicated to achieving a quality finish, have the ability to think on their feet, be well organized and have great people skills.